Frequently

Asked

Questions

Frequently

Asked

Questions

Frequently

Asked

Questions

FAQs

You may have some questions about the study. Please read the answers to these Frequently Asked Questions to understand more. If you can’t find the answers to your questions, please contact us and we will be happy to help.

 

Click here to jump to each section:

Adding other information

We ask parents and caregivers about linking their survey data to administrative records held by government departments and agencies about them and their child.

 

If you take part in the pilot surveys, please note we do not do this regardless of your answer. The reason for asking is to test our procedures ahead of the main survey. If you are part of the main Children of the 2020s surveys, we register your response.

 

Click below for more details about adding other information:

What are administrative records?

Government departments and agencies collect information about all of us to help them provide the services we need. This information is stored in what are called administrative records.

Why is adding other information helpful?

It helps the Department for Education and researchers build a more complete picture of family life so we can understand the most important factors that affect children’s development in the early years.

 

This information is used to improve public services and for scientific research on child development.

 

Collecting information this way can be very valuable.

 

It also means we do not have to ask you so many questions in the survey.

Why does the study include adding information from your and your child’s education records?

  • Children of the 2020s is a study commissioned by the Department for Education to improve our understanding of children’s development and their needs. The Department for Education collects information about families’ use of services for children and children’s progress before they start school and throughout their education.
  • The Children of the 2020s study will provide important data on children’s development, family circumstances and childcare to help policymakers make improvements for the future.
  • Adding information from yours and your child’s DfE education records will help researchers analyse how children’s experiences during the early years relate to their attainment in formal assessments after they start school. It helps researchers to understand more about how to support young children’s learning and development.

    What information is in the education records?

    Education records about your child, such as:

    • Early years and childcare providers your child has used
    • Your child’s attainment at the Early Years Foundation Stage (in reception)

     

    Education records about you, such as:

    • Participation in school, further and higher education
    • Exam results
    • Vocational training and qualifications
    • Higher education applications and offers

     

    These records are kept by the Department for Education.

    Why did we ask permission to add information from your and your child’s NHS records?

    As these records are held outside DfE by NHS Digital we need to ask your permission to add information from your and your child’s records such as admissions or attendances at hospital and visits to GPs or other health professionals.

     

    Children’s health is an important consideration for researchers and policy makers in its own right, and because it can affect children’s education and wellbeing.

     

    Your health is important for understanding your needs as a parent or carer, for example, how some parent/carer illnesses can impact children’s wellbeing and how can you as a family be better supported.

    What information is in the NHS health records?

    Health records include admissions or attendances at hospital, visits to your family doctor or other health professionals (e.g., midwife), specific conditions and prescriptions given.

     

    The medical and health records for all patients using NHS health services throughout their lives are held by NHS England.

    Why do we want to add information from your child’s other parent/guardian and/or your partner’s records?

    • If the child’s other parent (if they live with you or elsewhere) and/or your partner (if they live with you) are available and complete their own survey, we will ask them for their permission to add information from their:
      • Education records held by Department for Education to their survey answers.
      • Health records held by NHS England to their survey answers.   
    • The experiences of the child’s other parent and/or your partner who lives with you may also have an important impact on your and your child’s life. Adding information from their records will give us a better understanding of your family circumstances. For example, adding information from their health records will allow researchers to see the impact of parents’ health on children’s development and understand the needs of parents or carers better.

        Keeping your and your child’s information safe

        To keep your and your child’s information safe, it is encrypted and sent via secure transfer systems, in line with the most up to date security rules and procedures.

        Who will use the information and what for?

        The survey answers and administrative information will be matched together and used for research purposes only.

         

        Like your study responses, this information will be anonymised and made available securely by the Department for Education to researchers for non-commercial research and statistics. Personal data identifying you or your child are never given to these researchers.

         

        The anonymised information will be made available securely by the Department for Education to researchers via the Office for National Statistics Secure Research Service (ONS SRS). Access to the data will only be granted after a successful application is assessed and approved by the Department for Education. This is to make sure this information is used responsibly.

         

        All information is treated in the strictest confidence in accordance with the Data Protection Act and the General Data Protection Regulation (GDPR). The lawful basis on which we process your personal information is a ‘Task in the Public Interest’. Information about privacy, confidentiality and how we keep your information safe can be found here.

        It’s your choice

        You can decide to add information from all of the records we ask about, from just some of the records, or to add nothing at all – it is your choice.

         

        • As the Children of the 2020s is commissioned by the DfE, your and your child’s education records will be added to your survey answers as a standard part of the study. Please let us know if you do not want this to happen using the contact details here.
        • We asked your permission to add your and your child’s health records to the study when you took part in the first survey when your child was about 9 months old. We will only do this if you agree that we can do so.

         

        Your decision about whether or not to allow us to add information from your and your child’s records will not affect your or your child’s services, rights, treatment or any health insurance. It will not affect your benefits or tax. You can still take part in Children of the 2020s even if you do not give permission for your other information to be added.

        How long will we add other information for?

        The information we would like to add relates to your and your child’s past, present and future circumstances. We would like to add information from your child’s and your education and health records on an ongoing basis while the data from this study continues to be used for research and statistical analysis. You can tell us to stop at any time during the study. Once your child is an adult, they will have an opportunity to decide whether they would be happy for us to continue to add this information from these records, or not.

        What if you change your mind?

        You can change your mind about adding information from these records and withdraw any of your permissions at any time, without giving us a reason, for the duration of the study. If you change your mind about adding information, any data already collected will continue to be processed unless you explicitly request that we delete it.

         

        If you request that we delete any personal identifiable information (such as name and contact details), we will delete this and stop collecting and linking data you provided us. If you also wish to have your anonymised survey data (your answers to the survey questions) deleted and not deposited, please make this request within 6 months of taking part in the survey. After that date it will not be possible to remove your anonymised data from the study.

        Contact details

        For questions about Children of the 2020s or adding other information, or to withdraw your permissions contact the team here.

        Key resources

        Download a version of the above information here:

        Privacy and Data Protection

        This section explains the personal data we collect, how we use it and who we share it with, further information on this is also included in the Study Privacy Notice at the bottom of this section.

        What personal data will Ipsos collect about me?

        Most of the personal data that we hold will be collected during a survey and comes directly from you (e.g., full contact details, survey responses, research data). We will be collecting the following:

         

        1. Information that directly identifies you such as: your name (and names of other family members), contact details (for you, other family members or ‘stable contacts’) and other personal information (e.g., sex, date of birth).
        2. Sensitive or ‘special category personal data’ about you, (for example: details about you/your child’s race or ethnicity, religious beliefs, information about your health).

        What will happen with the information you collect?

        The information you give us will be held securely and will be treated in strict confidence in accordance with the Data Protection Act 2018 and UK General Data Protection Regulation. This information will be used solely for research purposes.

         

        The results of this research will be anonymous, statistical information only, and you will not be identifiable in any published datasets and reports. We can assure you that any information you provide during this research will NOT be used for marketing, nor will we sell or pass on your information to any third party. If you are part of the Children of the 2020s pilot survey your data will only be used to inform the Children of the 2020s study.

        Who else will have access to my personal data?

        SWe will share your data with certain organisations to assist us in running the Children of the 2020s study and will need to disclose your personal data to these supplier organisations for that purpose.

         

        • Amazon Web Services (AWS): AWS is a subcontractor to UCL and will host the BabySteps smartphone app. The app will store data you enter into it (including personal data such as your email address, names, and date of birth of your child), and send it securely to the study server, which is in London and is owned and managed by AWS; this will allow a reset email to be sent to you if you forget your log in details. All the information you enter into the BabySteps app will be stored on the server for the duration of the study, and will be erased from their systems once the study is complete (scheduled for April 2028). AWS manages the physical infrastructure of the server, but does not have access to the data you enter into BabyStep. Only UCL and their subcontractor FullStack (the app tech support team) have access to your information.

         

        • Microsoft Teams: In some circumstances, you can choose to take part in the survey via video call using Microsoft Teams. If so, your email address, when collected for the purpose of inviting you to take part in a MS Teams call, will be deleted from the Electronic Contact Sheet (Dimensions) system within 48 hours of taking part in the survey. After deletion your email address will be permanently removed from Microsoft servers within 31 days (please note this is separate to any personal data that might be collected within the survey itself).

         

        • Textlocal: We may contact you via text message about the study, if you have provided your mobile number. Textlocal will hold data (mobile number and survey login code) for a maximum of 12 months following the end of each survey.

         

        • FullStack: Fullstack is a US app development company contracted by UCL to develop the BabySteps smartphone app. Fullstack will have access to the London-based AWS server (where personal data collected via the app is stored) in order to maintain the app and respond to any user queries about the app. They will not remove or store any of your information from the server.

         

        • Criteria Ltd: If you have been recruited to take part by Criteria Ltd they will have securely sent your personal details (name, email, mobile phone and/or postal address) to Ipsos to be used to invite you to take part in the pilot. Criteria will delete your data 6 months after the pilot has taken place, unless you have agreed to being recontacted to take part in future pilots.

         

        • Delosis Ltd: Delosis Ltd is a subcontractor to UCL and hosts Psytools which is a software package for the administration of the touch-screen based developmental tasks that are part of the Age 3 research activities. The software will store your child’s first name, a unique identifying code, the date and time the task was completed and your child’s responses to the tasks (as recorded by the touch screen). This information is securely synced to the Delosis server, which is in London, UK. Delosis will securely send this data to UCL via UCL’s Data Safe Haven. Only UCL and their subcontractor Delosis (the tech support team) will have access to your information. The information you and your child provide via Psytools will be stored on the Delosis server until the processing of the Wave 3 data is complete (scheduled for September, 2025). Once the data have been processed, they will be erased from Delosis’ systems.

        Data sharing for research

        To ensure that the Children of the 2020s Study benefits scientific research and public policy, data from the Children of the 2020s Study will be anonymised and made available securely by DfE to suitably qualified researchers conducting legitimate research on children’s development in the public interest. Personal data identifying you or your child will never given to these researchers. Only approved individuals within the study teams at UCL, Ipsos, Oxford University, DfE or the subcontractors they work with to do the study will have access to information that identifies you or your participating child(ren).

        How do you keep my data secure?

        We will keep your personal data and responses in strict confidence in accordance with the Study Privacy Notice.

         

        We take information security responsibilities seriously and apply various precautions to ensure your information is protected from loss, theft or misuse. Security precautions include appropriate physical security of offices and controlled and limited access to computer systems.

         

        We have regular internal and external audits of our information security controls and working practices, and are accredited to the International Standard for Information Security, ISO 27001.

         

        All of your personal data used and collected for this study will be stored securely in data centres and servers within the United Kingdom, and will only be accessed by researchers and interviewers from Ipsos, UCL and DfE who need to see it for the purpose of conducting the study.

         

        If you take part in a Microsoft Teams interview, the email address you provide will be processed on Microsoft servers located in the EEA. Your survey responses will NOT be processed or stored on Microsoft servers.

        How long will you keep my data for?

        Ipsos and UCL will share the data collected as part of the study with the DfE at the end of each survey through a secure transfer route for research purposes. Your contact details will be stored separately from your survey responses. At the end of the study, Ipsos and UCL will destroy their copy of the data in accordance with standards and procedures set out in ISO 27001. Destruction of data held by Ipsos and UCL will take place within 12 months of the end of the contract between UCL and DfE (scheduled for April 2027) in order to allow time to consolidate the data and check for any errors. DfE will retain the data, including your contact details, indefinitely for the purposes of the Children of the 2020s longitudinal study. This will be subject to regular review.

         

        If you take part in the pilot surveys, the information you provide will be used to help inform the design of the Children of the 2020s study’s main surveys and will be held securely by Ipsos and UCL, on behalf of the DfE.

         

        The study team will keep your personal data and responses in strict confidence in accordance with the Study Privacy Notice.

        Can I access the data I have provided to this study?

        You have the right to access your personal data within the limited period that Ipsos and UCL hold it. If you would like a copy of the information you provided, please email this request to children2020s@ipsos.com.

        Can I withdraw from the study at any time?

        Yes. Children of the 2020s is a voluntary research study. You are under no statutory or contractual obligation to provide us with your personal data. You can decide whether to take part, or continue to take part, or not, and you can change your mind at any time. You can also decide whether you consent to administrative records being added to your data or not and you may change your mind about this at any time as well. You will always be provided with full information about what taking part involves at each stage of the study and how your data will be used. You can contact us here to withdraw from the study at any time if you wish to or to exercise your individual information rights.

         

        You can withdraw from participating in a particular survey, adding information from administrative records, or the study as a whole. If you withdraw from the study, any data already collected will continue to be used unless you explicitly request that we delete it using our contact details here.

         

        If you request that we delete any personal identifiable information (such as name and contact details), we will delete this and stop collecting and linking data you provided us. If you also wish to have your anonymised survey data (your answers to the survey questions) deleted and not deposited, please make this request within 6 months of taking part in the survey. After that date it will not be possible to remove your anonymised data from the study.

        What is the legal basis on which you can process my personal data?

        DfE is the data controller as it is the organisation that decides how and why your personal data are processed. UCL and Ipsos are the data processors for this study. The legal basis for processing your data is public task because the data you provide us is collected to help inform DfE policy development and service delivery in the future. Section 83(1)(a) of the Children Act 1989 grants the Secretary of State the power to ‘conduct, or assist other persons in conducting, research into any matter connected with his functions’ under various children’s legislation’. This legislation includes Children and Young Persons Act 2008 whose section 7 places a general duty of the Secretary of State to promote the well-being of children (persons under the age of 18) in England.

         

        The relationship between DfE, UCL, Ipsos and the organisations that we share your data with is set out in the contracts between these organisations. These contracts are in place to ensure that your personal data is protected. The data may only be used for the purposes of this research study.

        Is this information likely to change?

        We will keep our privacy and data protection information under regular review and it will be updated at least annually.

        How do I make a complaint?

        If you wish to make a complaint, you can contact us in the following ways:

        • Leave a message at Freephone 0800 056 8184
        • Email children2020s@ipsos.com
        • Post to Children of the 2020s Study Team, Ipsos, 3 Thomas More Square, London, E1W 1YW

         

        If you are concerned about the handling of your personal data, you can contact the Data Protection Officer by emailing compliance@ipsos.com, or posting a letter to Data Protection Officer, Compliance Department, Ipsos, 3 Thomas More Square, London, E1W 1YW, United Kingdom.

         

        You have the right to lodge a complaint with the Information Commissioner’s Office (ICO), if you have concerns on how we have processed your personal data. You can find details about how to contact the Information Commissioner’s Office at https://ico.org.uk/global/contact-us/ or by sending an email to: casework@ico.org.uk.

         

        If you wish to make a complaint about the conduct of the study you can contact the Chair of the UCL Research Ethics Committee by emailing: ethics@ucl.ac.uk or writing to: Office of the Vice-Provost (Research), University College London, 2 Taviton Street, London, WC1H 0BT.

         

        When you contact us to exercise your right, we will:

        • Acknowledge that your request has been received.
        • Write to tell you if your request is not applicable and give the reasons.
        • Act on your request within the time period required by the current data protection law.
        • Write to inform you if we need to extend the period of time required to respond due to the complexity.

        Key resources

        Here are some key resources you can download if needed.

        • Children of the 2020s study privacy notice (HTML and PDF).
        • Pilot survey privacy notice (HTML and PDF).

         

        Find more information about pilot surveys here.

        About the Children of the 2020s study

        Who is conducting the study?

        The Department for Education (DfE) have funded the Children of the 2020s study, and have asked University College London (UCL) and Ipsos, an independent research organisation, to carry out this research. They will also be supported by researchers from the University of Cambridge, University of Oxford and Birkbeck, University of London to deliver this study.

        About Ipsos, UCL and DfE

        Ipsos (market research) Limited is a specialist research agency, commonly known as “Ipsos”. Ipsos is a member of the Market Research Society, and as such we abide by the Market Research Society Code of Conduct and associated regulations and guidelines.

         

        University College London (UCL) is a leading university in London and is home to the Centre for Longitudinal Studies, which sits within UCL’s Institute of Education.

         

        The Department for Education (DfE) is the government department responsible for education policy and childcare.

        Why is this study being conducted?

        The Department for Education (DfE) want to find out what the early years are like for children growing up in England today. The data collected will be crucial for helping government understand how it can improve early education and childcare services for families in England like yours, and to enable scientists to better understand children’s development in the early years.

        Why have I been chosen?

        You were chosen to take part in this important research as a parent of a child born at the beginning of the 2020s. Your details were selected at random from Child Benefit Records, held by HM Revenue & Customs, or the other parent or caregiver of your child took part in a Children of the 2020s’ survey and provided your contact details so that we could invite you to take part as well.

         

        If you are part of the Children of the 2020s pilot study and took part in the first survey when your child was around 9 months old, your details were also selected at random from Child Benefit Records. If you did not take part in the pilot survey when your child was around 9 months old, you will have been specially recruited to take part in the pilot survey.

         

        Please note that your participation in this study will not affect any benefits you are receiving now or in the future.

        What will you ask me about?

        We will ask you about: who lives in your house, your employment situation (including parental leave), your child’s personality, language and health, the support you receive from people in your life, your own wellbeing, your childcare arrangements and use of services.

        Who has approved this research?

        This research has been reviewed by the Research Ethics Committee of University College London; an independent group of people to protect your safety, rights, wellbeing and dignity.

         

        If you wish to make a complaint about the conduct of the study you can contact the Chair of the UCL Research Ethics Committee by emailing: ethics@ucl.ac.uk or writing to: Office of the Vice-Provost (Research), University College London, 2 Taviton Street, London, WC1H 0BT.

        Taking Part

        Why should I take part?

        By taking part in Children of the 2020s, you will be helping the Department for Education (DfE) understand what it is like for children growing up in the 2020s and how to best support children and families lead happier and healthier lives in the future. Don’t miss out on the chance to help shape future policies that will support children and families like yours!

        What will the study involve?

        Children of the 2020s is an important longitudinal research study and you will be invited to take part in surveys at different points until your child turns 5 years old. These surveys will be in different formats, sometimes an interviewer will conduct an interview with you face-to-face in your home, the surveys may also be online or with an interviewer over the phone.

         

        We will also invite you to take part in the BabySteps app (for more information about the app go to our Babysteps app page – see the app specific FAQS here).

        Can I stop taking part at any time?

        Your participation is entirely voluntary, and you can withdraw your consent to take part at any time, without having to give a reason. You can choose not to do a survey and still be part of the Children of the 2020s study. If you no longer wish to be part of the Children of the 2020s study, contact us using the Freephone 0800 056 8184 or send us an email at children2020s@ipsos.com. Any data already collected will continue to be used unless you explicitly request that we delete it.

        If I miss one of the surveys, can I re-join later?

        You must have taken part in the survey when your child was aged 9 months in order to be invited to take part at future stages of the study. If you are part of the Children of the 2020s pilot study you may be invited to take part when your child is older.

         

        Your unique contribution is incredibly valuable so we do hope that you will take part. We’d like everyone to take part each time we get in touch with you. This is because the information you give us at each survey is even more valuable when we are able to link up the surveys up over time.

         

        But it’s up to you to decide whether or not to take part each time. Once you have taken part in the first survey, if you miss a survey, you can still do the next one.

        How will the surveys take place?

        In the Age 9 months survey, we invited you to either take part in-person with an Ipsos interviewer or complete an online survey. If you were not comfortable with this, you took part via telephone or on MS Teams.

         

        In the Age 2 survey, we invited you to take part in an online survey.

         

        The Age 3 survey will take place either in-person with an Ipsos interviewer or online.

         

        Looking ahead, the Age 4 survey will take place online. More information on the Age 4 survey will be provided soon.

        How will I remember to take part?

        Before each survey, we’ll write to you to tell you everything you need to know about what is involved, when the survey is taking place and how long it will take. We’ll always try to answer any questions you have. After each survey, we’ll write to thank you for taking part.

        What do I do if I or my child moves?

        If you or your child move home, please let us know by emailing children2020s@ipsos.com or leaving a message on Freephone 0800 056 8184 (please note that calls from a landline are free but calls from mobiles may vary so please check with your provider) with the following information:

        • Your name
        • Your reference number (this can be found at the top of the letter you received about the study)
        • Your new address and postcode
        • Date of move

        Vouchers

        How do I claim my e-voucher for taking part in a survey?

        Once you have completed the survey, you will be asked for your email address. You will receive an email from children2020s@ipsosresearch.com with the subject line ‘Thank you from the Children of the 2020s’ within the two weeks of completing your survey. The email will explain step-by-step how to redeem your e-voucher. It will include a unique code, your e-voucher redemption code, which expires within 6 months. Please remember to check the expiration date of your e-voucher redemption code. Once your code expires it becomes invalid and we cannot supply a new one.

         

        If more than two weeks have passed since you completed your survey and you have not received our thank you email, please contact us using the details here.

         

        If you have not supplied an email, we will post you a printed version of the above. This process may take longer. If you have supplied an email address and do not receive this email within two weeks, or you do not get a thank you letter in the post, please contact us here at your earliest convenience.

        When will I receive my e-voucher redemption code?

        Please allow up to two weeks from the moment you complete your survey (if you are eligible). If more than two weeks have passed since you completed your survey and you have not received our email, please contact us using the details here.

         

        Remember to check your email junk/spam folder. The email will be from children2020s@ipsosresearch.com with the subject line ‘Thank you from the Children of the 2020s’. The email will explain step-by-step how to redeem your e-voucher. It will include a unique redemption code, which expires within 6 months. Please remember to check the expiration date of your e-voucher redemption code. Once your code expires it becomes invalid and we cannot supply a new one.

         

        If you have not supplied an email, we will post you a printed version of the above. This process may take longer. If you do not get a thank you letter in the post, please contact us here at your earliest convenience.

        Do I get e-vouchers for completing activities in the BabySteps app?

         

        By completing the monthly research activities in the app, you’ll be eligible for e-vouchers rewards. Each research activity gives you one reward point, and you will receive a £5 e-voucher when you get to 5 reward points. The £5 e-voucher will be sent to the email address you used to register with the app. You can receive up to approximately £10 worth of e-vouchers between each annual main data collection (e.g. between when your child is 2 and 3 years old).

         

        Please allow up to 6 weeks for your voucher to arrive once you have earned 5 reward points.

         

        Unfortunately, the BabySteps app research activities are currently cannot accomodate families with twin/triplet cohort members.  We sincerely apologise for this, and request you do not complete any research activities you may see. We still welcome you to download the app to keep in touch with the study team and to record precious memories of your children as they grow and develop using the ‘Baby Diary’. You are also welcome to browse the ‘News and Articles’ section of the app where you can stay up to date with the progress of the Children of the 2020s study and find regularly updated articles on the science of child development.

         

        How do I use my voucher?

        Here is a sample of some of the great choices available to swap your redemption code for. Not all options will be available for everyone since some retailers will have a minimum spending limit, so please enter your code on the homepage to find out the full catalogue available to you.

         

        If you have any queries about your e-voucher, please contact us here.

        Baby Steps App

        BabySteps is a free smartphone app that was designed by academics to help parents capture their child’s learning and development, keep precious memories of them growing up and help scientists study child development at the same time. The version that is used for Children of the 2020s has been specifically tailored for the study. 

        Why should I download the app?

        On the app, you have the opportunity to create a unique record of your child’s learning and development, stay in touch with the Children of the 2020s study, help scientists understand early child development better, and earn e-vouchers by completing activities. We hope that you will find the app an enjoyable way to document and look back on your child’s development. It also allows the study team to get a better understanding of how the children in the study are getting along in between the times that we see them, as well as hearing how you are getting on. It’s a great way to do child development research and stay in touch.

         

        If you are a Children of the 2020s pilot participant, downloading and registering on the app will help us ensure the app is as good as it could be for the main study.

        What will I be asked to do on the app?

        Once you have downloaded the app, you will have access to its special features, including the opportunity to create and share a personal record of your child’s development through diary entries, photos and videos. You’ll also have access to daily trackers that can help you record your child’s milestones, development, and sleep habits over time as well as a regularly updated News & Articles section where you can find out all about the science of child development.

         

        In the app, you’ll also find a set of research activities that you can do to help the Children of the 2020s study gain a more complete picture of family life and child development. As a thank you for your time, when completing the ‘Research Activities’ you will receive reward points in the app that can be exchanged for e-vouchers. See ‘How do I earn Babysteps eGift voucher incentives?’ FAQ below.

          

        Please note that if you are a pilot participant, only a few BabySteps research activities will be available for you to complete, and any reward points you may accrue for completing BabySteps research activities will not be exchangeable for e-vouchers.

         

        For the main study, we will release a new research activity for you to complete about once a month. Each task will usually take no more than 5 minutes. You can find a list of the available activities on your ‘Research Activities’ tab. To take part, simply click on the activity and follow the instructions on-screen. If you have any questions, please click the ‘About’ tab for further guidance, or you can contact the study team using the details in the

        ‘Where can I get support for the app?’ FAQ below.

        How do I earn Babysteps eGift voucher incentives?

        By completing the monthly research activities in the app, you’ll be eligible for e-vouchers. You, your partner (if applicable) and/or your child’s other parent (if applicable) can participate in these activities to each earn e-vouchers. Each task you complete gives you one reward point in the app, and you will receive a £5 e-voucher for every 5 reward points. Eligible tasks are released approximately once a month. Remember to allow BabySteps to send you notifications on your phone (see “How do I download the app?” FAQ below) as you will receive a notification when a new task if available.

         

        If you are a pilot participant, please note that only a few BabySteps research activities will be available for you to complete, and any reward points you may accrue for completing BabySteps research activities will not be exchangeable for e-vouchers.

        How do I download the app?

        Please see our BabySteps information sheet on how to download and get started with the app. The app can be downloaded from the App Store on IOS devices, or the Play Store for Android.

         

        To access the app for the first time, you will need your unique login ID, which you will be given during your Age 3 Children of the 2020s interview.

         

        If you have an iPhone, we recommend checking your notification settings to help you get the most from your BabySteps app. To do this, simply follow the instructions below:

         

        1. Click Settings
        2. Click Notifications
        3. Locate BabySteps in the list and click it.
        4. Allow notifications.

        Can I use the app if I am the parent/caregiver of twins/triplets?

        Unfortunately, the BabySteps app research activities cannot currently accommodate families with twins/triplets. We sincerely apologise for this, and we still welcome you to download the app to keep in touch with the study team and to record precious memories of your children as they grow and develop using the ‘Baby Diary’. You are also welcome to browse the ‘News and Articles’ section of the app where you can stay up to date with the progress of the Children of the 2020s study and find regularly updated articles on the science of child development. When registering for the app, you’ll be asked to enter your child’s name. In the box provide you can enter all your children’s names separated by an “&” (for example, “Tom & Tim & John”). You’ll also be asked to add a picture of your children to personalise the app. Here you can add one photo of your children together.

        Where can I get support for the app?

        If you have any questions or require any assistance to take part, please contact the UCL study team by emailing babysteps@ucl.ac.uk or calling Freephone 0203 108 2248.

        Can BabySteps access my phone's data?

        BabySteps does not have access to any other information collected by your smartphone or by other apps you use on your smartphone. BabySteps cannot access your smartphone usage, nor can it track your location. The only data BabySteps can collect is that directly entered by you.

        What happens to the data I upload to the app?

        The information you provide through the app will be stored in a highly secure system provided by Amazon Web Services, and will be accessible by the study team and app support technicians. Amazon staff will not have access to any of your information, nor will anyone else outside the Children of the 2020s study. Any information, photos or videos you share with the app will be kept confidential, and only those submitted via the ‘Research Activities’ will be used for the research. Your data will not be passed on to any third party. The app includes an option to share your ‘Baby Diary’ entries (such as photos or videos) to your own social media accounts for sharing with friends and family if you like, but this is entirely up to you and is for your convenience and enjoyment.  The BabySteps app does not track you and does not include any adverts.

         

        The data gathered as part of the research activities you complete on the app will transferred to UCL’s secure servers for analysis purposes. The data will be treated in the strictest confidence and no individuals will ever be identified any reports or publications based on the research. Once the study is complete your data will be securely transferred to the Department of Education for archival purposes and destroyed from UCL’s systems.

         

        More information is included in the privacy notice within the BabySteps app.