Frequently Asked Questions: Vouchers
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How do I claim my e-voucher for taking part in a survey?
Once you have completed the survey, you will be asked for your email address. You will receive an email from children2020s@ipsosresearch.com with the subject line ‘Thank you from the Children of the 2020s’ within the two weeks of completing your survey. The email will explain step-by-step how to redeem your e-voucher. It will include a unique code which expires within 6 months. Please remember to check the expiration date.
Once your code expires it becomes invalid and we cannot supply a new one. If you have not supplied an email, we will post you a printed version of the above. This process may take longer. If you have supplied an email address and do not receive this email within two weeks, or you do not get a thank you letter in the post, please contact us here at your earliest convenience.
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When will I receive my voucher?
You will receive an email from children2020s@ipsosresearch.com with the subject line ‘Thank you from the Children of the 2020s’ within the two weeks of completing your survey. The email will explain step-by-step how to redeem your e-voucher. It will include a unique code which expires within 6 months.
Once your code expires it becomes invalid and we cannot supply a new one. If you have not supplied an email, we will post you a printed version of the above. This process may take longer. If you have supplied an email address and do not receive this email within two weeks, or you do not get a thank you letter in the post, please contact us here at your earliest convenience.
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Do I get vouchers for completing activities in the BabySteps app?
By completing the monthly research activities in the app, you’ll be eligible for up to £10 in e-vouchers. Each task gives you one reward point, and you will receive a £5 e-voucher when you get to 5 reward points. The £5 e-voucher will be sent to the email address you used to register with the app.
Please allow up to 6 weeks for your voucher to arrive once you have earned 5 reward points.
Unfortunately, the BabySteps app research activities are currently not accessible for multiple birth families. We sincerely apologise for this, and we still welcome you to download the app to keep in touch with the study team and to record precious memories of your children as they grow and develop using the ‘Baby Diary’. You are also welcome to browse the ‘News and Articles’ section of the app where you can stay up to date with the progress of the Children of the 2020s study and find regularly updated articles on the science of child development.
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How do I use my voucher?
If you have received an e-voucher for taking part in a survey you can find information on where you can claim your voucher here.
If you have any queries about your voucher please contact us here.