Frequently Asked Questions: Vouchers
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Do I get a voucher for taking part in the interview?
If you take part in the interview, either in person with an interviewer or by MS Teams/telephone, we offer you a voucher as a thank you for your time. During the interview, you will be asked whether you would like an e-voucher via email, or a paper voucher in the post.
Please allow up to three weeks for the voucher to arrive following your interview.
If you took part in the online survey rather than the interview, we greatly appreciate your participation but unfortunately cannot offer vouchers for this.
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When will I receive my voucher?
Please allow up to three weeks for the voucher to arrive following your interview.
If you are waiting for an e-voucher, please check your email junk/spam folder. The voucher emails will be sent from children2020s@ipsosresearch.com, with the subject line ‘Thank you for taking part in Children of the 2020s’.
If more than three weeks have passed since your interview and you have not received your voucher, please contact us using the details here.
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Do I get vouchers for completing activities in the BabySteps app?
By completing the monthly research activities in the app, you’ll be eligible for up to £10 in e-vouchers. Each task gives you one reward point, and you will receive a £5 e-voucher when you get to 5 reward points. The £5 e-voucher will be sent to the email address you used to register with the app.
Please allow up to 6 weeks for your voucher to arrive once you have earned 5 reward points.
Unfortunately, the BabySteps app research activities are currently not accessible for multiple birth families. We sincerely apologise for this, and we still welcome you to download the app to keep in touch with the study team and to record precious memories of your children as they grow and develop using the ‘Baby Diary’. You are also welcome to browse the ‘News and Articles’ section of the app where you can stay up to date with the progress of the Children of the 2020s study and find regularly updated articles on the science of child development.
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How do I use my voucher?
If you have received an e-voucher for taking part in a survey you can find information on where you can claim your voucher here. If you have received a paper voucher, you can find information on where you can claim your voucher here.
If you have any queries about your voucher please contact us here.